FAQ

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What is LAUNCH15?

LAUNCH15 is our launch offer: 15% off your entire order. It's valid until November 1, 2026 at 11:59 PM CT.

How do I use LAUNCH15?

Enter LAUNCH15 in the discount code field at checkout. If you came from one of our ads, the code is applied automatically, so just check your order summary to confirm the 15% is showing.

Are there limits on the offer?

LAUNCH15 can be used once per customer and can't be combined with other discounts. It covers your whole order, not just one item, and it ends November 1, 2026 at 11:59 PM CT.

How much does the gear cost?

Tees are $36 ($38 for 2XL). Hoodies are $68 ($71 for 2XL). Shorts are $64 to $69 depending on size, leggings are $63.99, and sports bras are $66.99 to $70.99 depending on size. Prices are in US dollars. Taxes and shipping are calculated at checkout.

How is everything made?

Every piece is printed on demand after you order it, by our print-on-demand production partner. Nothing sits on a shelf. Your gear is made just for you.

How long does production take?

Production usually takes about 2 to 7 business days. Hoodies and all-over-print items like leggings and sports bras can take closer to the longer end. Shipping time is added on top of that. Peak seasons, like Black Friday through the holidays, can add a few extra days, so order gifts early.

How long does shipping take, and what does it cost?

Within the US, standard shipping usually takes about 3 to 8 business days after your order ships. International orders can take longer. Shipping costs depend on what you order and where it's going, and US express shipping is available for some items. You'll see every option and its exact rate at checkout before you pay.

Where do you ship?

We ship within the United States and to many international destinations, including Canada, the UK, Europe, Australia and New Zealand, Japan and Brazil. Customs duties, taxes or import fees charged by your country are paid by the buyer.

How do I track my order?

When your order ships, we'll email you a tracking number. Orders with more than one item may be made at different facilities and arrive in separate packages. That's normal. If your package is more than 5 business days past its estimated delivery date, email us with your order number.

Can I return or exchange an item?

Because every item is made to order, we can't accept returns or exchanges for change of mind or for ordering the wrong size or color. Please check the size chart before you order. If you need to cancel or change an order, email us as soon as possible. Once production starts, we can't cancel it.

What if my item arrives damaged, misprinted or wrong?

We'll make it right. If your item arrives damaged, defective or misprinted, or it's the wrong item or size, or your package is lost, email us within 30 days of delivery (or of the estimated delivery date for lost packages). Include your order number, a short description of the problem and clear photos. You pick a free replacement or a full refund, and in most cases you won't need to send anything back. We reply within 2 to 3 business days. See our Refund policy for details.

How do I find my size?

Check the size chart on each product page before you order. If you're between sizes, size up for a relaxed fit.

What are the fabrics, and how do I care for my gear?

Fabric details for each item are listed on its product page. For care, wash cold and inside out with like colors, tumble dry low or hang dry, and don't iron the print. Follow the care label on your item, because damage from washing outside those instructions isn't covered.

What payment methods do you accept?

Checkout is secured by Shopify Payments, which accepts major credit and debit cards. The payment options available to you are shown at checkout. Prices are charged in US dollars.

How do I contact you?

Email ev158233@gmail.com or use our Contact page. We usually reply within 1 to 2 business days. For order questions, include your order number.

Still have a question? Get in touch. Progress over polish, but never on your order.